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  • How do I verify that the fees I am being asked to pay are correct?

    Answer: Click the link that applies to your application type: Firm Individual Training Provider If you still have questions, call the National Lead Information Center at 1-800-424-LEAD . Question Number: 23002-37013 Find a printable PDF copy of all frequent questions pertaining to lead .

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  • How do I know that my transaction will be secure?

    Answer: Online transactions are managed by the U.S. Department of Treasury. For more information regarding the security controls in place to protect your transactions, please visit https://pay.gov/public/home . Question Number: 23002-37016 Find a printable PDF copy of all frequent questions pertaining to lead .

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  • How does my firm become Renovation, Repair, and Painting (RRP) Certified?

    Answer : EPA's Renovation, Repair, and Painting program applies to all states, tribes and territories where EPA has not specifically provided authorization for that state, tribe or territory to operate the program themselves. Currently, there are 15 states and 1 tribe that are authorized by EPA to operate their own…

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  • How does my firm become Abatement Certified?

    Answer: EPA's Abatement program applies to all states, tribes and territories where EPA has not specifically provided authorization for that state, tribe or territory to operate the program themselves. EPA only administers the abatement program in the following states, tribes and territories: Alaska, Arizona, Florida, Idaho, Montana, Nevada, New Mexico…

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  • How do I become certified as an Individual in the Lead Abatement program?

    Answer: EPA's Abatement program applies to all states, tribes and territories where EPA has not specifically provided authorization for that state, tribe or territory to operate the program themselves. EPA only administers the abatement program in the following states, tribes and territories: Alaska, Arizona, Florida, Idaho, Montana, Nevada, New Mexico…

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  • How do I become accredited as a Training Provider?

    Answer: Trainers seeking accreditation in an EPA administered state must submit their applications and fees online through EPA’s CDX system, the EPA’s electronic reporting system: https://cdx.epa.gov . If you have not previously created a CDX account, click “Register with CDX”, accept the terms, choose “LEAD: Lead-Based Paint Program”, and select…

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  • Will boiling my water help?

    No. Boiling water will NOT reduce nitrate levels. In fact, it will make the level of nitrate worse because some of the water will evaporate but the nitrate will not. This increases the concentration of nitrate in water.

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  • How do I submit an abatement notification?

    Answer: Submit abatement notifications through CDX using the “Abatement Notifications” link on the MyCDX homepage. If you do not have a CDX account with access to this link, contact the CDX Helpdesk at 1-888-890-1995 for international callers) or [email protected] for assistance. Question Number: 23002-37021 Find a printable PDF copy of…

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  • What should I do if my water has elevated nitrates and/or exceeds the MCL?

    If nitrate exceeds the MCL of 10 mg/L, you should find a safe alternative drinking water supply. The quickest thing to do is to begin using bottled water for drinking. Another option is to install a treatment that will remove nitrate from your water such as reverse osmosis or a…

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  • Is it safe to shower or bathe in water if it is over the nitrate MCL of 10 mg/L?

    Nitrate is only a concern for ingestion (eating and drinking). It is not absorbed through your skin. People who install filter systems for nitrate often install them just for their kitchen sink faucet, and they use that faucet for their cooking and drinking water.

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  • What is EPA doing?

    EPA is working with its governmental partners and other stakeholders to investigate and address the issue. Most recently, EPA issued a letter to the state of Minnesota requesting a plan of action to address nitrate contamination in drinking water.

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  • I clicked the “Submit” button to submit my application and nothing happened, or I received an error message. What do I do?

    Answer: Please contact the CDX Help Desk at 1-888-890-1995 (870-494-5500 for international callers) or [email protected] for assistance. Question Number: 23002-37014 Find a printable PDF copy of all frequent questions pertaining to lead .

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  • What if I accidentally submitted my application for the wrong certification? (i.e. I requested Firm RRP certification instead of Abatement certification)

    Contact the CDX Help Desk at 1-888-890-1995 (870-494-5500 for international callers) or [email protected] for assistance. Question Number: 23002-37007 Find a printable PDF copy of all frequent questions pertaining to lead .

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  • What if I never receive a confirmation email after I complete and submit my application?

    Check your junk or spam email folder for a message from [email protected] . Any important documents that may have been transmitted in the email, such as your exam letter if you are required to take an exam, can also be found in your CDX Inbox. We recommend that you adjust…

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  • Why is nitrate contamination a concern?

    Nitrate is an acute contaminant, meaning that health effects can occur immediately (I.e. within hours or days) of short-term exposure. Too much nitrate in your body makes it harder for red blood cells to carry oxygen. While most people recover quickly, this can be very dangerous for infants and some…

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