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  • What do I do with my indoor plants during the cleaning?

    You may leave plants on your property and inside your home or place of business. However, the cleaning team will not move any of your belongings, including plants. You may want to consider moving plants outside for the day, if possible, and watering them before you leave.

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  • Will there be photos and videos taken of my property?

    Yes, photos and videos of your property will be taken as a requirement of the program. This is done to ensure that the conditions of the property both pre- and post-cleaning are documented thoroughly.

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  • How long will I be eligible for relocation assistance from Norfolk Southern?

    While an official end date has yet to be determined, it is expected that you would return to your home after getting it cleaned and would no longer require relocation assistance.

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  • Does this mean my home or place of business is contaminated?

    No. However, indoor cleaning is being offered to address potential dust emissions that may have been generated as part of the train derailment and cleanup work. This service is being offered as an additional service to interested members of the community.

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  • Are my derailment-related payments tax-exempt?

    The Village of East Palestine is enacting an ordinance to provide a special, new local tax exemption for derailment-related payments that the Village’s taxpayers receive, such as payments from Norfolk Southern for housing or other needs. The first of the tax exemption’s three required readings before the Village Council was…

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  • How is the sediment sampling in Leslie and Sulphur Run different than the eco-assessment?

    The main purpose of sediment sampling is to understand the extent of sediment contamination in Sulphur and Leslie Run. The eco-assessment, however, focuses on the potential uptake of contaminants in fish and other organisms.

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  • What is the process for backfilling excavated areas at the derailment site?

    Areas that were excavated as part of the derailment cleanup effort will be backfilled with clean soil. Before soil is chosen as backfill it is tested for chemicals and heavy metals. While the source of backfill is still being identified, some areas have been temporarily backfilled with ballast (large gravel)…

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  • Can I get gas at Leake Oil on Taggart Street?

    No, Leake Oil is currently closed due to site activities. They have an alternate location on N. Market Street.

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  • How do I automate MOVES installation (for example, with Microsoft Endpoint Manager)?

    The MOVES installer typically requires user interaction to make various selections. However, if the default installation options are acceptable for your needs, the installer can be run without user interaction on the command line using the /VERYSILENT flag. If this is a first time installation you will need to create…

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  • What are the Computer Hardware and Software Requirements for Installing and Running MOVES?

    See More Frequent Questions about MOVES and Related Models . MOVES is designed to run on a single personal computer with a Windows 10 or 11 operating system. The recommended minimum hardware for a desktop or laptop computer running MOVES are: 64-bit CPU with 4 or more cores: Intel i7…

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  • What is the status of the cleanup at the site?

    In October 2023, it was announced that the excavation work, which removed the known areas of contaminated soil at the derailment site, was complete. The soil double-check work has been ongoing for months and is expected to continue into the fall. The timeline of our expected completion plans for final…

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  • When can we access the streams again?

    The upcoming cleanup efforts will focus on oil-based compounds which, based on recent sampling, are the only derailment-related contaminants remaining in the creeks. Please obey all posted signage and continue to avoid access in Sulphur and Leslie Runs until further notice.

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  • What has changed?

    For the past several months as the collected wastewater has gone through the system, sample results have shown that the wastewater meets the standards set for vinyl chloride and other derailment-caused contaminants without treatment, meaning it can be disposed of as non-hazardous waste. Testing of the collected wastewater will continue…

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  • Why collect the rainwater and snowmelt around the derailment site?

    Until excavation work and confirmatory sampling are completed, any wastewater collected from the derailment site is considered a “listed hazardous waste” because it may have come into contact with vinyl chloride or other hazardous contaminants from the derailment. Even though the soil contamination has been removed, our double-check work is…

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  • Are odors from the derailment site dangerous?

    As site work continues and waste is shipped off-site for disposal, there may be times where odors can be smelled. In general, many substances can cause odors in the outdoor air but not be at levels that can harm your health, but they can still affect your quality of life…

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