What do I have to do in preparation for the cleaning?

Cleaning crews will not move any of your personal belongings, including furniture or appliances. To ensure the most thorough cleaning of your home or place of business, please clear countertops and other surfaces, and limit excess clutter. Norfolk Southern will provide a few boxes if needed to allow for easy storage of items being cleared off horizontal surfaces. On the day of the cleaning, a pre-inspection team will conduct an inspection of the structure and document the pre-cleaning conditions.