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  • To whom do I report an oil discharge?

    A facility should report discharges to the National Response Center (NRC) at 1-800-424-8802 or 1-202-267-2675 . The NRC is the federal government's centralized reporting center, which is staffed 24 hours per day by U.S. Coast Guard personnel. If reporting directly to NRC is not practicable, reports also can be made…

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  • When must I report an oil discharge to NRC?

    Any person in charge of a vessel or an onshore or offshore facility must notify the National Response Center (NRC) immediately after he or she has knowledge of the discharge.

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  • Can I leave my car or other vehicles on my property while I am away?

    The cleaning team will need workspace outside of your home or place of business to set up trailers and equipment. If it is determined that your vehicles need to be moved, you should arrange to temporarily remove them from your property.

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  • What happens to my belongings during the cleaning?

    The items you leave on your property and inside your home or place of business will remain where you left them and will not be removed.

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  • What happens after a facility submits the information about an oil discharge to EPA?

    The EPA Regional Administrator will review the information submitted by the facility and may require a facility to submit and amend its SPCC Plan. Facilities and equipment that qualified for the new streamlined requirements may lose eligibility for those options as determined by the Regional Administrator. A state agency may…

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  • Who is subject to the Discharge of Oil regulation?

    Any person in charge of a vessel or of an onshore or offshore facility is subject to the reporting requirements of the Discharge of Oil regulation if it discharges a harmful quantity of oil to U.S. navigable waters, adjoining shorelines, or the contiguous zone, or in connection with activities under…

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  • What do I do with my indoor plants during the cleaning?

    You may leave plants on your property and inside your home or place of business. However, the cleaning team will not move any of your belongings, including plants. You may want to consider moving plants outside for the day, if possible, and watering them before you leave.

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  • Are there any changes to the registration of disinfectants due to COVID-19?

    List N: Disinfectants for Use Against SARS-CoV-2 View List N, a searchable and sortable list of products for use against SARS-CoV-2, the novel human coronavirus that causes COVID-19. At the federal level, EPA has published guidance on amending product registrations to add claims of efficacy against SARS-CoV-2 , claims of…

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  • Why aren’t hand sanitizers listed on List N?

    List N: Disinfectants for Use Against SARS-CoV-2 View List N, a searchable and sortable list of products for use against SARS-CoV-2, the novel human coronavirus that causes COVID-19. List N only includes EPA-registered surface disinfectants. Hand sanitizers, antiseptic washes and antibacterial soaps are regulated by the Food and Drug Administration…

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  • Reporting requirements for oil discharges

    What are the reporting requirements for discharges of oil? If a discharge of oil reaches waters of the United States, it is reportable to the National Response Center under 40 CFR Part 110 , which was established under the authority of the Clean Water Act. Discharges of oil must be…

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  • What happens if any of my items get damaged during the cleaning process?

    If any items get damaged, an independent appraiser will estimate the value of the item by using the videos and photos of your belongings to determine a fair value for the item that needs to be replaced. The assessment will then be presented to you for your approval. If you…

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  • What should I do with food items?

    Any food in your kitchen cabinets and refrigerator/freezer that you will not need while you are away can be left in place. This includes items such as spices, canned, boxed, and bagged foods, and refrigerated/frozen foods. Before you leave your home or office, please be sure to empty all garbage…

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  • How do I know that my belongings will be safe during the cleaning?

    Before the team begins cleaning, they will videotape each room and photograph the items you left. The videos and photos provide a record of the items that were present and the conditions of those items at the time the cleaning team entered your structure. An EPA representative will be present…

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  • What’s the difference between products that disinfect, sanitize, and clean surfaces?

    At EPA, products used to kill viruses and bacteria on surfaces are registered as antimicrobial pesticides. Sanitizers and disinfectants are two types of antimicrobial pesticides. Action What does it do? Does EPA regulate the product? Cleaning Cleaning removes dirt and organic matter from surfaces using soap or detergents. EPA regulates cleaning products…

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  • Will EPA take enforcement action against companies making false claims that their disinfectants work against SARS-CoV-2 (COVID-19)?

    List N: Disinfectants for Use Against SARS-CoV-2 View List N, a searchable and sortable list of products for use against SARS-CoV-2, the novel human coronavirus that causes COVID-19. Yes, EPA is authorized to take enforcement action to prevent the sale or distribution of disinfectants with false or misleading claims on…

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